Non-Emergency call 605.394-4131    300 Kansas City St, Suite 200, Rapid City, SD 57701-2890

Quality Assurance Study

Rapid City Police Department
Community Survey

Please complete each question according to the directions.

If you rather download the survey form and mail it to us,
please send it to:

Accreditation Officer
Rapid City Police Department
300 Kansas City Street, Suite 200
Rapid City, SD 57701-2890



1. It is generally felt that patrolling officers can discourage the following types of crime. How much attention would you like to see your police concentrate on the following areas? (Please click on the appropriate response for each crime type.)
Question # 1. Police Attention
  Always Attentive Often Attentive Sometimes Attentive Rarely Attentive Never Attentive
Business/residential burglaries
Property Destruction
Auto Theft
Traffic Law Violations
Robberies
Juvenile Curfew Violations
Vagrants/Panhandling
Vehicle Burglaries
Loud Parties
Drugs
Other
2. If you observed a crime, would you ... (Click on the appropriate response.)
Question # 2. Citizen Response
  Yes No Unknown
Avoid Involvement with the victim
Assist a victim needing help
Report a suspicious activity
Avoid involvement with the police
Report the crime
Assist police officers needing help
Testify in court
3. Keeping in mind that the budget is limited, please rank the importance of the following services. Place the appropriate number in each of the boxes (1 is the most important, 2 the next most important, ... 6 is the least important).
Question # 3. Police Services
 
Motor Vehicle Patrols
Foot Patrols
Investigation of Crime by Detectives
Crime Prevention Programs
Traffic Enforcement
Drug Prevention and Enforcement
4. How important is it for the police to perform each of the following services? (Click on the appropriate number: 1 is the most important, 2 the next important,... 5 is the least important)
Question # 4. Service Priority
  1 2 3 4 5
Pick up found property
Crime Prevention Education
Investigate all vehicle accidents
School truancy checks
Funeral escorts
Animal complaints
Teaching children pedestrian safety
Welfare checks on senior citizens
Assist stranded motorists
5. For each of the following statements, click on the appropriate response for the degree of concern you have that the problem might happen in your neighborhood (Responses range from always concerned to never concerned).
Question # 5. Neighborhood Concerns
  Always Concerned Often Concerned Sometimes Concerned Rarely Concerned Never Concerned
Someone will try to rob you or steal something from you.
Someone will try to attack you while you are outside.
Someone will try to break into your home.
Someone will try to steal or damage your car.
Someone will damage or vandalize your house or other property.
Someone will try to attack you sexually.
6. Have you had contact(s) with the Rapid City Police Department in the last year? (Click on the appropriate response.)
Question # 6. Police Contacts
Yes No Unknown
7. What was the nature of the most recent contact? (Click on the appropriate box)
Question # 7. Recent Contact
 
I received a traffic ticket
I was involved in a motor vehicle accident
I called the department to report an incident (nuisance, vandalism, etc.)
I was a victim of a crime
I was a witness to a crime or incident
I requested information from the department
I was arrested
Other (Please Specify)
8. How would you rate the Rapid City police on each of the following? (Click on the appropriate response.)
Question # 8. Police Rating
  Excellent Good Average Fair Poor
Courtesy
Understanding
Concern
Competence
Solving the problem
9. Did the dispatcher give you an estimate of how long it would take for the police to arrive? (Click on the appropriate response)
Question # 9. Dispatcher estimate
Yes No Not Applicable…skip to Question 11
10. Did the officer(s) arrive: (Click on the appropriate response)
Question # 10. Officer Arrival
Faster than you expected Same as you expected Slower than you expected
11. Overall, how satisfied were you with the manner in which the officer(s) responded to your contact? (Click on the appropriate box)
Question # 11. Response Satisfaction
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied
12. In the past year, were you the victim of a crime which you did not report to the police? (Click on the appropriate box)
Question # 12. Crime Victim
Yes No
13. What was your reason for not calling the police? (Click on the appropriate response)
Question # 13. Reasons for not calling
 
The incident was not a police matter
Fear of harm for the officer
Not worth the time or effort
The police wouldn't do anything about it
Other (Please Specify)
14. How important are the following problems in your neighborhood? (Click on the appropriate response for each problem)
Question # 14. Neighborhood Problems
  Always Problematic Often Problematic Fairly Problematic Occasionally Problematic Not Problematic
Animals (stray, noisy, vicious)
Appearance problems
Robbery
Parking / Traffic
15. How serious of a problem do you think crime is in Rapid City compared to similar cities in the U.S.? (Click on the appropriate box)
Question # 15. Rapid City Crime
Much Higher Higher About Average Slightly Lower Much Lower
16. To what extent has fear of crime caused you to change your activities? (Click on the appropriate box)
Question # 16. Fear of Crime
Great Extent Some Extent Extent Very Little Not At All
17. Is your neighborhood dangerous enough that during the last year you have considered moving? (Click on the appropriate response)
Question # 17. Considering moving?
Yes No
18. In the United States as a whole, do you think personal safety is changing? (Click on the appropriate response for each problem)
Question # 18. U.S. Safety
Becoming Safer Not Changing Becoming Less Safe
19. Is safety in your neighborhood changing? (Click on the appropriate response for each problem)
Question # 19. Your Neighborhood Safety
Becoming Safer Not Changing Becoming Less Safe
20. In the previous survey, running red lights and speeding violations were top concerns for citizens. Do you believe in the last two years these problems have: (Click on the appropriate box)
Question # 20. Top Concerns
Seriously Increased Not Changed Seriously Decreased
21. Do you believe the police department should increase traffic enforcement? (Click on the appropriate box)
Question # 21. Traffic Enforcement
Greatly Increase No Change Greatly Decrease
22. To what extent does the Rapid City Police Department need improvement? (Click on the appropriate response)
Question # 22. Needing Improvement
Great Extent Some Extent Not At All
Recommendations and suggestions for improvement
23. Has the performance of the Rapid City Police Department improved or gotten worse in the last year? (Click on the appropriate response for each problem)
Question # 23. Police Performance
Improved Same Worse
Comments
24. Have race relations between the Rapid City Police Department and the community improved or gotten worse in the last year? (Click on the appropriate response for each problem)
Question # 24. Police Race Relations
Improved Same Worse
25. How would you rate the image of the Rapid City Police Department within the community? (Click on the appropriate box)
Question # 25. Police Image
Excellent Average Poor
26. How would you describe the Rapid City Police? (Click on the appropriate box.)
Question # 26. Police Portrayal
  Very Accurate Accurate Neither Inaccurate Very Inaccurate
Effective
Fair to Citizens
Honest
Unprejudiced
27. Does the local media (television, newspapers, etc.) portray the Rapid City Police Department better or worse than they actually are? (Click on the appropriate response)
Question # 27. Media Portrayal
Better Accurate Worse
TO HELP OUR ANALYSIS, WE NEED TO KNOW SOMETHING ABOUT YOU.
28. How long have you lived in Rapid City? (Enter the number of years in the box)
Question # 28. Length of time in Rapid City
 Response
How long have you lived in Rapid City?
29. How old are you? (Enter your age in years in the box)
Question # 29. Age
 Response
How old are you?
30. May we contact you for follow up? If so, please provide appropriate information so we may contact you.
Question # 30. Contact Info

Type the characters you see in the picture below.

Verify Code

Letters are not case-sensitive.